Digital Transformation Initiative 2025
Leadership & Achievements · Rahman Sher Jadoon
The 2025 programme is retained as a dedicated institutional record rather than replaced by the change in TMO leadership. It records the digital-services work advanced during Mr. Rahman Sher Jadoon's tenure, including the 23 July 2025 milestone and the continuing transition toward organized digital revenue services.
Digital Transformation Record Municipal Leadership Legacy Register
Historical Register
Municipal Leadership Legacy Register · 1960–2026
Five historical service registers preserve the municipal record from the Town Committee era beginning in 1960 through the modern Tehsil Municipal Administration, including Secretaries, Chairmen/Administrators, Chief Officers, TMOs, Nazims and local-government leadership.
“Leadership changes; public service continues. Progress becomes a legacy when every generation builds responsibly on the work before it.”
Leadership Honor Boards & Historical Register Manage TMO Register
Citizen Digital Assistance
WhatsApp Chatbot · Secure Account Assistance
The WhatsApp automation layer is prepared for Urdu, English and Roman-Urdu self-service. Citizens can request Water, Shops, SignBoards and bill information, receive a secure short statement link and QR destination, or transfer the conversation to an authorized human operator. Financial figures are always read from the live municipal database.
📲 TMA Takht Bhai Chat / Human Help · 0314 9637818 🔎 Find My Account
Official chatbot activation remains subject to WhatsApp Business Platform / BSP credentials and approved production configuration.KP Multi-TMA Architecture
Super Admin · TMA Master · TMA Admin · Portal Users · RMO Regional Oversight
The Digital Revenue ERP/MIS is organized as a multi-tenant platform. Each TMA keeps its own users, records and assigned portals. Super Admin controls the platform; a TMA Master Admin controls one TMA; TMA Admin manages day-to-day operations; portal users remain restricted to assigned services; and Regional Municipal Officers receive read-focused dashboards only for TMAs linked to their Regional Municipal Administration.
KP Municipal Digital Facilitation Network
Other TMAs · Join the Digital Revenue Journey
Credit for the foundational digital transformation initiative goes to Mr. Rahman Sher and his team; the programme is now being carried forward, institutionalized and expanded under the leadership of Mr. Muhammad Mujtaba Afridi, TMO, TMA Takht Bhai.
TMA Takht Bhai can facilitate interested TMAs through a structured demonstration and phased onboarding for eWater, eShops, eSignBoards, eBilling, ePayments, eRecovery and citizen-facing services. Each participating TMA remains a separate tenant with its own users, records, approvals and portal access.
Training · Public Awareness · Staff Capacity
Municipal Citizen Academy
A practical learning space for citizens, recovery teams, operators and municipal officers covering digital billing, payment receipts, QR verification, consumer statements, recovery workflow, reconciliation, cybersecurity awareness and responsible use of TMA digital services.
Important Public Options